Questions to Ask About Your New Boiler

What Guarantee Comes with My Boiler?

Ask your engineer what type of guarantee comes with your boiler. This is important to know just in case your boiler develops a fault or breaks down. Under the typical boiler warranty, the manufacturer will send an engineer to repair or replace your boiler at no cost to you.

It’s important to know that boiler guarantees differ from one manufacturer to the next. Ask for the specifics including how long the guarantee covers your model and whether it covers parts, labour, or both.

How Do I Know When My Boiler Needs Repairing?

If something goes wrong with your boiler, it will most likely be a simple fix. However, it’s not always easy to know if your boiler needs a few repairs. Ask your engineer what signs to look for that may indicate your boiler needs repairing. This way, you’ll know what to keep an eye out for.

What is the Cost of Repair?

If your boiler does malfunction in some way, you’ll have to get it fixed as soon as possible. That’s why you should ask your engineer how much it costs to repair a boiler. Of course, the exact cost will vary depending on what’s wrong and the type of boiler you have. However, you can get a good idea about repair costs by asking your engineer how much they take for general repairs.

What Troubleshooting Tips Should I Know?

Ask your boiler installer for some troubleshooting tips specific to your model. Knowing a few tricks will certainly come in handy if something goes wrong. Your engineer may show you how to adjust the settings, or re-light the pilot light if it were to go out. Pay close attention to the tips and jot them down if necessary.

What Should I Do if My Boiler Keeps Switching Off?

Boilers are designed with safety in mind which means they turn themselves off when something’s askew. Be sure to ask your installer what to do if your new boiler starts switching itself off. Depending on your boiler type and model, you may be told to make sure the pump is circulating the water properly. Or perhaps you’ll be told to check your water pressure.

Where Should I Call for Repair Work?

If something goes wrong with your new boiler, you’ll need to know who to call for help. Ask your engineer for the number to call in case you need some work done on your boiler. It’s likely that the plumbing and heating company that installed your boiler also offers boiler repair services. If so, keep the number in your contacts just in case you need it.